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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SEGUNDO SOL

SEGUNDO SOL

June 28, 2024

5  out of  5
rating by SEGUNDO SOL
"Excelente servicio, y muchas gracias a Jeffrey por ayudarme a buscar el seguro que necesitaba, y por tomarse todo el tiempo para explicarme lo que me cubre. Definitivamente lo recomiendo."
We responded:
"Hola, ¡me alegra mucho saber que quedo satisfecho con nuestro servicio y la atención de Jeffrey! Estamos agradecidos por su recomendación y por confiar en nosotros para encontrar el seguro adecuado. ¡Estamos aquí para ayudarle en lo que necesite en el futuro! - Kevin Gordon - State Farm Insurance Agent, Columbia, MD"
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allan cruz

February 23, 2024

5  out of  5
rating by allan cruz
"Quick, fast, and very dependable on the service. Very caring on my needs :)"
We responded:
"Allan thank you for the feedback! Happy to hear our service met your needs. Thank you! Kevin"
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Ruben Orellana

February 22, 2024

5  out of  5
rating by Ruben Orellana
"Jeffry fue genial, súper atento y buen trato para ofrecer los mejores servicios, sin duda alguna el mejor"
We responded:
"Thank you for the feedback on your experience with Jeffrey and our office. Happy to hear it was a positive experience! Kevin "
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Pegasus (Pegasus_ACA)

February 22, 2024

5  out of  5
rating by Pegasus (Pegasus_ACA)
"Great Job! Excellent customer service"
We responded:
"Thank you for the feedback! Glad we did a great job for you Kevin "
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Michael Marquez

February 22, 2024

5  out of  5
rating by Michael Marquez
"Gracias Jeffrey x el seguro de mi Auto es muy bueno excelente Servicio !!!!"
We responded:
"Michael thank you for the feedback! Happy to hear Jeffrey provided great service ! Kevin "
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Kelci Lare

February 21, 2024

5  out of  5
rating by Kelci Lare
"It is clear that Jeffrey is very knowledgeable on what he is talking about! He helped me secure a better deal than I ever thought I could get."
We responded:
"Thank you for the feedback Kelci! Happy to hear Jeffrey got you a good deal and helped explain all of your coverages! Kevin "
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jota k

February 21, 2024

5  out of  5
rating by jota k
"I had a great experience with Kevin and Matt. They walk me through every step and took the time to explain me about my coverages and costs."
We responded:
"Thank you for the feedback! That is what makes us different, we enjoy educating and explaining the different coverages and what fits your needs best. Kevin "
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Justin Tran

February 21, 2024

5  out of  5
rating by Justin Tran
"Kevin was the most caring agent I have ever worked with. He answered all the questions I had and we came to an insurance plan I was more than happy with."
We responded:
"Justin thank you so much for the opportunity to help you! We appreciate the feedback! Kevin "
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Jacob Rand

February 21, 2024

5  out of  5
rating by Jacob Rand
"They’re always respectful when I call. Never a bad experience with them"
We responded:
"Thank you Jacob! We appreciate the feedback! Kevin "
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Kyle Fisher

February 21, 2024

5  out of  5
rating by Kyle Fisher
"10/10 Jeffery is the best"
We responded:
"Kyle thank you for the feedback! Happy to hear that Jeffrey is doing a great job!! Kevin "
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Lydia Deneen

February 21, 2024

5  out of  5
rating by Lydia Deneen
"Always a great time and good people at this agency!"
We responded:
"Thank you for your feedback Lydia! We appreciate it! Kevin "
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Kimberly Kennon

February 7, 2024

5  out of  5
rating by Kimberly Kennon
"Matthew (Kevin) was very accommodating! He worked with me to find the best full coverage insurance policy for my budget"
We responded:
"Kimberly thank you for the feedback! Matthew and I are very happy we were able to help you! Kevin"
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Tyler Rock

November 22, 2023

5  out of  5
rating by Tyler Rock
"Eric was great!!! Super helpful"
We responded:
"Thank you for the feedback Tyler!!"
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Abraham Olaleye

November 22, 2023

5  out of  5
rating by Abraham Olaleye
"Eric is an agent I usually speak with and he has excellent customer service. He always attends to my needs and gets me good rates. I think he is a representative that looks out for customers best interest. He is the reason I’m staying with State Farm"
We responded:
"Abraham, thank you for the feedback! I’m happy to hear that Eric is doing an excellent job and looks out for your best interest! That’s what we strive to do. Thank you, Kevin "
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Laurie Villano

November 22, 2023

5  out of  5
rating by Laurie Villano
"I've been with State Farm for over 40 yrs. Just added to my policy. Thanks Eric for making it so easy!"
We responded:
"Thank you for the feedback Laurie!! Happy to hear Eric was able to make this an easy process! Thank you, Kevin "
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Joe Placek

November 14, 2023

5  out of  5
rating by Joe Placek
"Kevin was extremely helpful in helping me find coverage for a rental property of mine. Great rates and fantastic customer service. Highly recommend!"
We responded:
"Joe, it was a pleasure working with you. We're always here to help. Thanks for your feedback and recommendation! Kevin "
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Patrice E

October 30, 2023

5  out of  5
rating by Patrice E
"Amazing ! Knowledgable and efficient !"
We responded:
"Patrice, thank you so much for your feedback! I’m happy to hear our team is doing a great job. Kevin "
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Dinesha Brodie

October 13, 2023

5  out of  5
rating by Dinesha Brodie
"I’m proud to be a new covered customer of State Farm! Matthew Hammert crossed every T and dotted every I for me! Hands down the best experience getting insured! Like a good neighbor, Matthew showed that State Farm keeps their word and are there for me! Thank you Matt and the also the Kevin Gordon State Farm office!"
We responded:
"Dinesha, thank you so much for the feedback! I am happy to hear that Matthew did a great job! I’m glad we were able to give you a positive experience and look forward to working with you into the future! Thank you, Kevin "
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B Rodriguez

September 29, 2023

1  out of  5
rating by B Rodriguez
"Like a good neighbor.. having an agent isn't all it's cracked up to be. Insured since 2017 with SF. After a single auto claim (fender bender no citations at all), I get a certified letter that we are being dropped. No call from the agent at all just a corporate letter. Not very professional at all. Rather rude and snotty when I called to then cancel my now unbundled home policy at the end of the period."
We responded:
"Baron I’m very sorry to hear of your experience. Yes we did need to collect some more information on an additional driver in your household in order to continue the insurance as they were involved in the claim you mentioned above. I understand your frustration and wish things had gone differently s we strive to give everyone a great experience. I thank you for your time with our agency and wish you the very best ! Thank you, Kevin "
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G Lou

September 22, 2023

5  out of  5
rating by G Lou
"I decided to look into new insurance companies after with the current one for more than 20 years due to premium jump. State Farm agent Matthew was very patient with me in providing the auto and home policies. He explained everything to me between the policy differences and helped me lower premiums with comparable coverage. I deeply appreciate Matthew’s patience, dedication and professionalism."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Matthew, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Ellajo Freeman

September 15, 2023

5  out of  5
rating by Ellajo Freeman
"Eric Gyamfi Account Manager, was excellent he gave me a quote it was the best. I will refer State Farm to anyone that is looking for insurance. Go team Eric!!! Thank you sooo much!!!"
We responded:
"Ellajo, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Eric cares a lot about our customers."
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DaRealDade

September 6, 2023

5  out of  5
rating by DaRealDade
"This was By far The best experience I’ve had in a long time with any insurance company and all the agents made me feel at home , they provided me with all the answers and I will definitely recommend other people due to my experience with them today. Thanks and I’m 100% satisfied."
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Devin Fields

August 18, 2023

5  out of  5
rating by Devin Fields
"Awesome customer service and affordable auto and life insurance....."
We responded:
"Devin, thank you for sharing your experience with our office. We're happy to have assisted you with your auto and life policies. Please reach out if you need anything."
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Oscar Cruz

July 21, 2023

5  out of  5
rating by Oscar Cruz
"Great service"
We responded:
"Thank you for the feedback Oscar! We happy to hear we gave great service! Kevin "
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John Smith

July 14, 2023

5  out of  5
rating by John Smith
"Matthew and Kevin were very professional and informative in answering all of my questions. Polite team who made my experience hassle free. Would do business again!"
We responded:
"Thank you for the feedback John! We appreciate your business! Happy to hear that our team provided a high level of service. Kevin "